Shipping

Every order ships free, with no minimum.

We ship throughout the United States and Puerto Rico, including Alaska, Hawaii, PO boxes, and APO/FPO military addresses. We do not ship to other US territories or internationally at this time.

• Orders ship within 1 business day of payment confirmation.
• We ship with USPS, UPS, or FedEx, depending on the order and destination. PO box and APO/FPO addresses ship with USPS.
• Most orders ship in a single package. If yours ships in more than one, we will let you know.
• When your order ships, we email you its tracking information. Tracking is also available in your order details.

Most orders arrive within 3–5 business days of shipping. Orders to Alaska, Hawaii, Puerto Rico, PO boxes, and APO/FPO addresses can take longer. Your tracking shows the estimated delivery date for your order.

Review your shipping address carefully before placing your order.

• To change your address, email support@shopcannan.com before your order ships. You may also cancel the order and place a new one.
• If anything at your address could prevent delivery, such as a gate code, a parcel locker, or restricted building access, let us know by email before your order ships.
• If a package is returned to us because of an incorrect address, or because of a delivery obstacle we were not told about, you are responsible for the cost of reshipping it.
• We are not responsible for packages delivered to an incorrect address provided at checkout.

If your order arrives damaged, defective, incorrect, or incomplete, or if your package does not arrive, see "Problems with your order" in our Returns & Refunds policy.

• Problems with a delivered order: report them within 7 days of delivery.
• A package that does not arrive: report it within 7 days of the estimated delivery date shown in your tracking.

For any other shipping question, email support@shopcannan.com.